The Importance of Being Genuine – Week 4

“You can fool some of the people all of the time, and all of the people some of the time, but you can not fool all of the people all of the time.” This quote from Abraham Lincoln illustrates the importance of being genuine in all that we do -which includes business. Many of us tend to have two different personalities living within a single body, each manifesting itself at certain times. For instance, when the customer service associate wishes you a great day – does she really mean it? Quite possibly, she could. But on the other hand, maybe it is simply the personality she has to use to meet the expectations of her job. If so, this means it isn’t genuine. And just as Lincoln alluded to, you might be able to fool some people, but sooner or later, your different personalities will be discovered.

Blending it all together

Instead of having a “work personality” and a “life personality”, wouldn’t it be great if we could just have one genuine personality that served us well in every life situation? I believe that its possible for anyone, but it does take considerable effort. It means that instead of only putting on an outward show or appearance, we must be sold on the behavior to our very core. We have to believe it, breath it, and live it every moment. Only then will our behavior become truly genuine.

Steps to take

  1. Constantly think about the other person in the situation at hand. Sure, wishing them a great day might not seem like much – but if done genuinely, even a simple act as this has the power to actually make that day great. Because if we’re honest, a great day doesn’t always come from the big things. More often, it’s a bunch of smaller things that worked out favorably that create a great day. And what better way to achieve that than by being genuine in our speech.
  2. Ask yourself who you want to truly be, then align your actions with what your ideal “you” would do. Would the ideal “you” become angry when something happened outside of your control? No? Then how can we better quench our anger so as to become closer to that ideal? It’s not an easy process, and there will be many failures involved, but over time you’ll find that situations where you previously used two personalities become easier to be genuine.
  3. Remember to keep things in perspective. If we’re not careful, it’s easy to become bogged down with frivolous worries. Ask yourself whether or not the frustration in front of you is worth throwing you off your game – because it usually is not.
  4. Count the consequences of being genuine or not. You’ll find that people will begin to trust you with more once you show that you can be trusted. It sounds simple, but it’s vastly important. If you want more opportunities in your life, become a person known for their integrity. When you do this, you’ll not only find opportunities all around you, you’ll also be mentally equipped to capitalize on them.

What did you think? Leave some feedback! :)

One thought on “The Importance of Being Genuine – Week 4

  1. Hi Austin,

    I agree that being genuine, or perhaps authentic, is critical to developing the trust necessary to build customer relationships.To you point, we probably could accomplish this so much more easily if we were to merge or work- and home-life personalities. As someone who continually works at that, I agree it’s something we should strive for.

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